Privacy Policy

Last updated: October 20, 2025

Look, We're Straight With You

Here's the deal - we've been designing buildings in Toronto since before everyone got obsessed with data privacy, and honestly? We handle your personal info the same way we handle our design blueprints: with care, respect, and locked away when not in use.

This isn't one of those policies written by lawyers who've never actually talked to a real person. We're architects, not tech giants, so our approach to your data is pretty straightforward.

What We Actually Collect

When you reach out to us about a project or just browse our site, here's what we might end up with:

  • Contact Details: Your name, email, phone number - the basics so we can actually talk to you about turning your vision into reality.
  • Project Info: Whatever you tell us about what you're looking for. Gothic mansion? Dark contemporary office? We're taking notes.
  • Location Data: Where your project's gonna be. Can't design a building without knowing if it's in Toronto or Timbuktu.
  • Technical Stuff: IP addresses, browser type, how you found us - standard website analytics so we know if our site's actually working.

Why We Need This Stuff

We're not collecting data for fun. Here's what we actually do with it:

Getting Back to You: Pretty obvious, right? You contact us, we need your info to respond.

Working Together: Once you're a client, we use your details throughout the project - consultations, updates, invoices, all that jazz.

Making Our Site Better: We look at how people use our website so we can improve it. Nobody likes a clunky site.

Legal Stuff: Sometimes Canadian law says we gotta keep certain records. We're not trying to break any laws here.

Who Sees Your Information

We don't sell your data. Period. That's not our business model - we make buildings, not ad revenue.

That said, sometimes we need to share info with:

  • Our team members working on your project (obviously)
  • Contractors and engineers we're collaborating with (can't build alone)
  • Legal or regulatory folks if they come knocking with proper authority
  • Service providers who help us run our business - email services, cloud storage, that kind of thing

Everyone we work with is bound by confidentiality agreements tighter than a cathedral's buttresses.

Cookies and Tracking

Yeah, we use cookies. Not the chocolate chip kind, unfortunately. These are little bits of code that help our website remember you and understand how you're using it.

Most browsers let you block cookies if you're really not into it, but heads up - some parts of our site might not work as smoothly. Your call though.

We use Google Analytics to see what pages people actually look at. If you want out, there's browser extensions for that. We won't be offended.

How Long We Keep Your Data

If we end up working together, we'll keep your project files and contact info for as long as Canadian business regulations require - usually about seven years. That's standard for architecture firms.

If you just contacted us but we didn't end up working together, we'll keep your inquiry for about two years, then it's gone. Unless you ask us to delete it sooner, which brings us to...

Your Rights (Yeah, You've Got 'Em)

Under Canadian privacy law (PIPEDA, if you're into acronyms), you've got some solid rights:

Access: You can ask what info we've got on you. We'll show you.
Correction: If something's wrong, tell us and we'll fix it.
Deletion: Want us to delete your data? We'll do it, unless we legally can't.
Withdrawal: Changed your mind about us using your info? Let us know.

Security Measures

We take security seriously. Our digital files are encrypted, our physical files are locked up, and access is limited to people who actually need it for their work.

Is any system perfect? Nah. But we're using industry-standard security practices and we're always updating our protocols. If there's ever a breach (knock on wood), we'll let you know ASAP.

Third-Party Links

Our website might link to other sites - maybe a supplier, a portfolio piece location, whatever. Once you click away from our site, this privacy policy doesn't apply anymore. Those other sites have their own policies, and honestly, we can't vouch for 'em.

Changes to This Policy

Things change. Laws get updated, technology evolves, we might add new services. When we update this policy, we'll change the date at the top and if it's a big change, we'll probably send an email to our active clients.

Check back here once in a while if you're curious. Or don't. We're architects, not the thought police.

International Data Transfers

We're based in Toronto, Ontario, and most of our work's in Canada. If you're reaching out from elsewhere, know that your data might be processed here under Canadian law. We think that's pretty solid protection, but if you've got concerns, let's talk about it.

Questions? Talk to Us

Look, if you've read this far, you're either really thorough or really bored. Either way, if you've got questions about how we handle your information, just reach out. We're people, we answer emails.

Dark Spire Legends Architecture

142 King Street West, Suite 801

Toronto, ON M5H 1J8, Canada

Phone: (416) 555-0187

Email: contact@darkspirelegends.info

If you think we've mishandled your personal information and we can't sort it out between us, you can file a complaint with the Office of the Privacy Commissioner of Canada. But let's try talking first, yeah?